Jen graduated from the University of Melbourne in 1997. She spent four years working in mixed practice in rural Victoria before working in several UK practices over the following year. On her return to Australia Jen worked in Brisbane for two years; both in general practice and at the University of Queensland as a small animal clinician. Jen attained membership of the Australian College of Veterinary Scientists in Small Animal Medicine in 2004 and then worked at Queensland Veterinary Specialists as an intern before beginning a residency at Melbourne Veterinary Specialist Centre. She attained Fellowship of the Australian College of Veterinary Scientists in Small Animal Medicine in 2010 and was subsequently registered as a specialist in small animal medicine. Jen is a co-tutor in the CVE Distance Education course Internal Medicine – Keys to Understanding.